Privacy Policy

1. Introduction

Welcome to Docere (“we,” “us,” “our”). Your privacy—and the privacy of learners—is central to how Docere is designed. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use the Docere platform for personalized coding education.

Docere is built to comply with applicable privacy laws and standards, including COPPA, FERPA, GDPR, and the 1EdTech TrustEd Apps Data Privacy Rubric.

2. Information We Collect

Parent / Guardian Data:

Name, email address, and verifiable parental consent information provided when creating or managing a learner account.

Learner Data:

First name or nickname (display only), learning activity, progress data, concept mastery indicators, misconceptions, and decision paths generated during problem solving.

Usage Data:

Session timestamps, feature usage, device and browser information, and interaction logs collected automatically to support platform functionality and personalization.

Communications:

Messages, support requests, or feedback submitted through email or in-platform communication.

We do not collect photos, videos, precise location data, advertising identifiers, or behavioral tracking data.

3. How We Use Your Information

Educational Services:

To deliver personalized, memory-guided coding instruction and track learning progress over time.

Personalization:

To adapt lessons based on prior understanding, misconceptions, and learning decisions.

Platform Improvement:

To monitor performance, reliability, and improve the learning experience.

Communications:

To respond to inquiries and communicate with parents, guardians, schools, or authorized users.

Legal Compliance:

To meet regulatory obligations and protect the safety and integrity of the platform.

Docere does not use learner data for advertising, marketing, or unrelated AI training.

4. Information Sharing

We do not sell or rent personal information. Data may be shared only with:

Service Providers:

Secure hosting, infrastructure, and support providers who process data solely on our behalf and under strict confidentiality and security obligations.

Legal Authorities:

When required by law or to protect the rights, safety, or integrity of Docere and its users.

Parents may consent to use of Docere without consenting to non-essential third-party disclosures.

5. Data Retention

We retain data only for defined, limited periods:

• Active learner accounts: retained while the account is active

• Learning memory and progress data: retained for the duration of the account plus 90 days

• Inactive accounts: deleted or anonymized within 12 months

• Deleted accounts: permanently removed within 30 days, unless legally required otherwise

6. Your Rights

Depending on your jurisdiction, parents, learners, or schools may have the right to:

• Access and review personal data

• Correct inaccurate information

• Request deletion of data

• Restrict or object to certain processing

• Withdraw consent at any time

• Request data portability (where applicable)

Requests can be made by contacting us at the email below.

7. Security Measures

We implement industry-standard safeguards, including:

• Encryption of data in transit and at rest

• Role-based access controls

• Strong password requirements

• Ongoing security monitoring and audits

Docere maintains a written children’s data security program.

8. Children’s Privacy

Docere is designed for educational use by children only under parental or school authorization. We do not knowingly collect personal data directly from children without verified consent.

Parents may review, delete, or withdraw consent for their child’s data at any time

9. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. Material updates will be communicated via email or in-platform notice and reflected by an updated effective date.

10. Contact Us

For privacy questions or requests, contact us at:

📧 privacy@docere.ai